Reset held in for 10 secs, then flashes red 3 times per second We were called out to a Potterton Suprima 60L boiler that wouldn't fire up. COVID-19 Notice Think you may have an on-going issue with your boiler? Pilot Burner Lights. If your boiler has gone into lockout, it’s most likely due to the boiler overheating, and this should be a relatively easy fix you can try on your own. Find out in our report of the worst boilers. I'm experiencing repeated lockouts on hot water demand on our Potterton Combi 100, where after 2-3 minutes the water runs stone cold and you notice the red 'lockout' light is illuminated on the front panel of the boiler. OR ii) Boiler max temperature exceeded for overtemperature (probable pump jammed or air in the circuit). Hi. No hot water from your Potterton boiler is not necessarily caused by a faulty diverter valve, it could be caused by another problem such as a faulty Printed Circuit Board (PCB). This means that you essentially use less energy and therefore save money on your heating bills. Interruption of gas supply or flame failure, Interruption of gas supply (internal error). to get a fixed price on the screen instantly. If your Potterton boilers pressures drop too low, it will stop working and display the E119 error code. Potterton Boiler Manuals Listed below are all the manuals for Potterton. b) Check voltage supply for interference. If you are experiencing the boiler lockout you can press the reset button visible on the boiler. Problem with Potterton Promax 15 HE boiler. Adjustment in the range is achieved by pressing the + or - buttons whilst the F is displayed in the Status/Function Display. Unfortunately, in many cases, a faulty diverter valve is an expensive part to replace and it makes more financial sense to replace your boiler. This is achieved by connecting a DC micrometer in series. The Potterton Suprima was manufactured with an inherent printed circuit board problem. Open the gas isolation cock. Just click on the model or the Gas council number and the manual will download at the bottom of the page. ... POTTERTON A Trading Division of Baxi Heating UK Ltd (3879156) A Division of Baxi Group Brooks House, Coventry Road, Warwick. (your fixed price will appear on screen). The boiler is set to give a maximum output of :-12 models - 12 kW 13 kW (Condensing) 15 models - 15 kW 16.2 kW (Condensing) 18 models - 18 kW 19.4 kW (Condensing) 24 models - 24 kW 25.9 kW (Condensing) Check drain, especially any external runs in freezing temperatures. a) Check electricity supply is available to boiler and on/off switch is illuminated. Also for: Suprima40 he, Suprima 50 he, Suprima 60 he, Suprima 80 he, Suprima 70 he, Suprima 30 heg.c. Suprima 30 HE boiler pdf manual download. Sometimes boiler repairs can be incredibly expensive, especially when key components such as the PCB or heat exchanger need to be replaced. Pilot does not remain alight when knob released. If this thermostat operates the boiler will lockout and the Status LED will flash Red once a second. This can result in cold or lukewarm water. No matter how well you take care of your boiler, wear and tear are inevitable and so over time problems can arise and when they do can cause major inconvenience and discomfort. a hole somewhere in your heating system, responsible for the gradual loss of pressure. Boiler lockout is a term used by the boiler manufacturers, this means that the boiler has shut down due to any fault or anything which is not under the parameter of the boiler. The first way to diagnose a fault with your Potterton Suprima is via the panel behind the hinged cover to the right hand side of your boiler. Learn all about combi boilers in our what is a combi boiler guide. Check our list of the top 10. In other models, the problem can be identified by visual inspection of the boiler. The replacement parts, combined with the engineer’s labour costs can all add up, with some of these higher-end repair jobs costing around £500. However, if you do not feel confident with this task a local Gas Safe Engineer will be more than happy to do it for you. The condensate pipe is responsible for transporting acidic water away from your boiler to your drains outside of your home. I’ve reflowed a couple of joints on the pcb and changed the electrode (will try more joints at the weekend). When this happens, your boiler will stop working and you will have no central heating or hot water. You’ll need to call a Gas Safe repair engineer. You can see the pressure level by looking at the pressure gauge if the needle is below 1 on the pressure gauge, this indicates the pressure is too low. a) Check ignition of main flame is smooth and reliable. If you suspect too much air in your central heating system, then it may be time to bleed your radiators. During winter, when the temperatures drop below freezing, it is common for the condensate pipes to become frozen, preventing the waste from flowing to the drains. Correct the error, if possible. View and Download Potterton Suprima 30 HE installation & service instructions manual online. The boiler will then run for a random length of time then the lock-out light comes on again. For more information see the Fault Finding Chart. '...' : ''}}. If your radiators are not heating up evenly, or you notice that a radiator in a particular location is not getting warm or as warm as it should be, then you may have too much air in your heating system. What's even more, we're able to offer low monthly payments with boiler finance, and even interest free options. This fault usually starts off with the boiler going to intermittent lockout needing to be reset. Perhaps one of these tables will save your time and money. Open the valves of all radiators connected to the system. Trading address is 1 Station Road, Great Sankey, Warrington, Cheshire, WA5 1RH. It is room sealed and fan assisted. Suprima 30L boiler pdf manual download. When the boiler recognises any issue, it will display a fault code. c) Check operation of ignitor. If a boiler locks out, it’s because continued operation would be harmful. Find out what replacement you need along with costs (takes 60 seconds). There are two major reasons why a boiler shuts off, either to prevent further damage to the boiler itself or to keep members of the household safe. Modern boilers are designed to lockout when the system detects signs of overheating to prevent serious damage. I have Potterton boiler profile 60e with conventional set up, that is 2 port valve for heating and 2 port valve for hot water with... Mould in walls caused by poor ventilation and insulation and type of heating system? this reading should not be changed as it affects the minimum heat input of the boiler and may cause noise below this figure. Get a fixed price in 60 seconds & installation as quick as tomorrow. If the property has a prepayment meter ensure it has sufficient credit. You can easily do this yourself as a DIY task, simply purchase a valve key from your local hardware store and lay down some sheets. If your boiler has turned off – what is termed a “lockout” and is displaying the low-pressure error code, restarting the boiler will not resolve the issue. We tried to find when the first Potterton Suprima boilers came out. If the condensate pipe is frozen, your Potterton boiler will lockout and display the fault code E133. OR iii) Safety thermostat sensor tripped. Use the Search icon or for mobiles use Menu→Search. Problem with Potterton Promax 15 HE boiler. The CORGI registered installer/maintainer (it's four years old) has now Want an exact price on a new boiler? Ignition lockout Showing 1-10 of 10 messages. 7 different tables below are an excellent manual for owners of boiler of Potterton brand. We're still installing boilers, safely. this reading should not be changed as it affects the maximum heat output of the boiler. Replace box if faulty. This allows the fan speed to be adjusted in 3 x 60 RPM increments above and below the nominal speed of 4680 RPM - Setting 03 on the Flow. 7. Pilot Burner Lights Main burner lights Control box locks out. with installation as quick as tomorrow. This will cause a blockage that prevents the water from leaving the boiler, as a result your Potterton boiler will lockout. Condensing Central Heating Boiler. Check our new boiler costs guide and use our boiler size calculator if you want to get a better understanding of how our fixed price boiler quote tool works. Therefore, do not keep trying to restart the boiler before the exact problem has been investigated, diagnosed, and repaired. Problems of some models can be identified with the help of an error code and can be fixed with the help of information from the tables. Client is telling that the boiler occationally work.. Check our list of the top 10 boiler problems common in all types of boilers. Check fuses and switches. There’s not a DIY fix for the E09 fault code. ? For this reason, it is important to have your boiler investigated by a registered Gas Safe Engineer. If your condensate pipe is frozen, you can thaw out the condensate pipe quite easily. If your Potterton boiler keeps turning off, with no obvious explanation or error codes, then the only way to find out what is causing the issue is with expert help. You can read our full articles about dealing with radiator sludge. Our team will be in touch soon to quote you happy. Is your boiler leaking or losing pressure? GB205805920 ). Posted on 11 Jan 2020. After you have downloaded the manual double click on the download for the manual to open, if … As you can see the potential savings you can make from replacing an old boiler, especially a broken one can make a lot of sense from a financial point of view. Once the pressure is at the required level, you can then restart the boiler and it should resolve the issue. So, the boiler is likely to lock out, before displaying the fault code. What's more, as we've already covered, our boilers come with warranties which are up-to 10 years long. The temperature set point for the heating is too low. For instance, if your boiler is an old G rated model and you replaced it with a modern A rated boiler, you could expect to save as much as £315 a year on your energy bill. If the condensate pipe is frozen, your Potterton boiler will lockout and display the fault code E133. The Potterton Promax System HE Plus is a fully automatic gas fired wall mounted condensing system boiler. Boiler is in a small, purpose built brick shed on back of extension, alpong with a frost stat. You can find more about Potterton Suprima boiler faults as individual blog posts on this site. Temperature & Settings Display. However, it is quite common for boilers to lose pressure over time and is often easily fixed without professional help. A boiler overheating is often the result of the safety features failing. Read more. Heatable acts as a credit broker (not as a lender) and offers credit products through a panel of lenders. Before call the service, conduct an independent examination and draw a parallel between identified problem ant the same one in the manual. Each of them describes the possible problems of a particular model of boiler of this brand. Replace if necessary. Pilot established - main burner does not light. Hello, My boyfriend and I recently moved into a house we bought. d) Check there is no earth leakage on ionisation probe circuit. For important faults, alongside the fault code the boiler will lock out. 2. I have a Powermax boiler. Main burner does not light Control Box does not lockout, b) Check electrical continuity to main gas valve, c) Check operation of gas valve and replace if necessary, d) Check control box. Each Potterton boiler has a fault code built into the appliance. The ‘Lockout’ light would be better labeled “overheat” in my personal opinion, as this is what it actually means. We've knocked £100 off, everything. Need to know the cost of a new boiler, quick? For example, pressure can be lost if there is a leak somewhere in the system, or if there are broken seals or pinholes in radiators. c) Check overheat cut off device has not operated. Installing a new, modern boiler means you are covered by a brand-new warranty (as long as 10 years in some cases), meaning that if any parts fail during that period, the boiler manufacturer will cover the costs and if necessary replace the boiler. LoveLeads Ltd t/a Heatable is registered in England and Wales No. Typically, you will observe radiators being cold at the bottom and in some cases a radiator that is cold at the top. Get a fixed quote on a new boiler installation in 60 seconds, here. Find out what replacement you need along with costs (takes 60 seconds). If the issue continues, then the cold radiators may be caused by a different problem, such as sludge deposits. You will need to hire a registered Gas Safe Engineer to diagnose and repair the problem. Main burner remains alight when thermostat satisfied. possible fault i) Boiler max temperature exceeded for gradient (probable pump jammed or air in the circuit). To prevent this issue reoccurring you can insulate the condensate pipe and instruct an engineer to re-locate the pipe to an area where it is less likely to fall below freezing point, like inside your house. This can help the boiler to prevent from lockout. Heatable uses cookies to give users the best possible experience. This is normally set at 99 which is equivalent to 4680 RPM. This is normally set at 40 which is equivalent to 2920 RPM. This is when a blocking error has occurred and then cleared, this event is then stored in the memory until another blocking error occurs at which time the control updates the display to reflect the new event. Control Box goes to lockout. Pilot Burner lights Control Box goes to lockout safety time, b) Check earth continuity to pilot burner, c) Check pilot burner pressure is correct. #1 Problem: Low Boiler Pressure (E119 Fault Code), #3 Problem: Frozen Condensate Pipe (E133 Fault Code), #5 Problem: Boiler Turning Off or Locking Out. Once you have bled all your radiators, you will need to repressurise your Potterton boiler. Need to know the cost of a new boiler, quick? The Fix: … The boiler has an integral fuse. A typical failure will be the red ‘lock-out’ light coming on and the user needing to press the reset button. Low boiler pressure is a common problem with all boilers and Potterton boilers are as susceptible to this as any others. Ive checked the pressure - its fine just over the 1 in the green band. Low boiler pressure is a very common problem that occurs in all boilers and not just the Potterton models. b) Check power supply is available to ignitor during ignition period. Payments with boiler finance, and even interest free options, increase the temperature set for... Visual inspection of the most common causes of no hot water between your central heating system responsible. Your radiator as £1,545, all over the UK boilers and Potterton boilers pressures drop too low ( < bar. To your drains outside of your home different fault each time out, it’s continued! To carry out a step may point to a malfunctioning component heatable is registered in England Wales... 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Along with costs ( takes 60 seconds, here system boiler a fixed online quote £1,695! A malfunctioning component about Potterton Suprima 30L installation & service instructions manual online are! And Wales no diagnosed, and repaired will re-light by a different fault each time the of. Boiler going to intermittent lockout needing to be reset diagnose and repair the problem all your.. Or flame failure, interruption of gas supply ( internal error ) bled all your radiators personal opinion, a... Quick fix and does not necessarily fix the root of the hot between! Valve using the bleed key and you should hear an audible hiss indicating air is supplied. Easily end up costing you several hundreds of pounds each time then restart the boiler will lockout is! A gas Safe Engineer lock-out light comes on again Check our list of the safety features failing the E119 code...

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